What is good service design? What are examples of things gone wrong and why? I am collecting thoughts and experiences here about services in general and health services in particular and am looking forward to your comments.
Tuesday, 2 February 2016
WEF/ Bain report online
My report is online on the WEF website. Let me know what you think!
After demonstrating in Maximizing Healthy Life Years that health can have a positive return on investment, the 2016 report How to Realize Returns on Health shows how to tackle the silent NCD pandemic: why we should focus on Maximizing Healthy Life Years (MHLY) instead of just treating disease, why we need to act boldly now and how investments into health can have healthy returns in a multi-stakeholder environment by creating Ecosystems of Health.
Developed by the World Economic Forum in collaboration with Bain & Company, this report covers
How investments into health can have healthy returns
How Ecosystems of Health align private and public stakeholders across sectors and industries
How the individual must be put at the center to make these ecosystems happen
How Ecosystems of Health create the foundation for market-driven solutions to tackle NCDs and to Maximize Healthy Life Years